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Sales and Marketing Lessons from MAHTS

Sitting in seat 8C, flight 1757 from Philadelphia to Milwaukee, I’m making mental notes from the previous two days at MAHTS. Quite a few hot branding irons of ideas that need to find my squishy grey matter before they...

Open Letter to Service Magic

Dear Craig Smith, CEO of Service Magic, Whew. It’s 2011. Wearing my business owner’s hat, I’d like to think we’ve weathered the worst of the economic storm. That the slowest of the slow times, when we’d wonder if the...

Client Red Flags

Here is an actual email I received today: I am interested in possibly scheduling an appt. with your company. We have a large lot and have been here for about 4 years and the weeds are overwhelming us. I...

Client Red Flags II

I’m feeling like the guys Wesley Snipes and Woody Harrelson played against in White Men Can’t Jump.  You know, the ones who were saying “This is too damn easy!” when they were dunking over their opponents in a 2-on-2...