[Bill Schwab]

Hand her a book and tell her to pick. If she can't decide, move on. This sounds like after you do get something, she is going to knit pick every tree in the catagory that you bring. Unless of course she is paying you by the hour to consult her regarding the tree selection. Get heavy on the pen and you will be amazed how fast she makes up her mind.

[plantbroker]

Originally posted by Bill Schwab
Hand her a book and tell her to pick. If she can't decide, move on. This sounds like after you do get something, she is going to knit pick every tree in the catagory that you bring. Unless of course she is paying you by the hour to consult her regarding the tree selection. Get heavy on the pen and you will be amazed how fast she makes up her mind.

Good point. Don't waste too much time on one tree.

When someone asks for a dogwood type tree.....suggest a dogwood! Maybe a pagoda or a rutgers hybrid, make her feel like she is getting the best dogwood there is.

[Hamons]

I agree. Some jobs eat up so much time that you want to bail as soon as possible. However, this one paid for itself -- just as you would hope. Had to spend extra time on the customer service part of a job - lost a little bit in the pocket --- still did not make out bad. However, from that one job -- have had 4 referrals who equal 6k in signed contracts already. A happy customer is worth a lot of money.

[cutntrim]

Every now and again I get one of those customers...without the referral work. I'm waiting on a call-back from a old couple returning from vacation within the next week or two. Spent a few hours total so far, with wasted trips and phone calls to plan out a small front garden and driveway border. Most of my time was spent listening to them argue and contradict one another. Finally said, "Let me know when you come to a consensus and then give me a call. If it hasn't snowed by then, I'll come over and install what you've decided on."

This whole sorry saga began back in the spring...

[trees]

Hamons, what did you end up going with?

[Hamons]

Originally posted by Hamons
Update -- took members advice. Went to local nursery and gave her a list of about 10 trees to looka t and tag for me to purcahse. She chose something else entrirely -- A Capital Pear.

Job done -- shes happy and for atleast her lifetime -- the tree will work.

BEST PART -- her neighbor bought the original dwarf crabapple tree. Only had to move it about 50 feet to its new spot. No Harm - No foul. Everyone was happy!