Quote:
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I'm not a natural leader and am in this business for my love of the job more than my desire to manage people.
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Start here.
That statement just flashes over and over at me. You seem to be at a crossroads where you have to decide for yourself to either grow your business and assume a new role or maintain a smaller business whereby you can micro-manage all aspects. Which direction do you want to go? There's no right or wrong answer in that except for the fact that the correct answer is within you.
As far as making mistakes I would have to agree with Jeff....
I also look away if the same desired result is achieved with similar efficiency via different methods (not using your specific situation).
Training and communication especially implicit written instructions / methods. The written word possesses less ambiguity.