Ground Trades Xchange - a landscaping forum

Go Back   Ground Trades Xchange - a landscaping forum > The Front Office > Management and Personnel Forum
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read



Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 04-16-2008, 12:40 AM
Mac Mac is online now
Gold Oak Member
 
Join Date: Jan 2004
Location: Middle of Ohio
USDA Zone 5
Posts: 381
Mac is an unknown quantity at this point
training through a language barrier

I continue to amaze myself; each time I go for a new challenge, I aim for the fence.

Not only am I trying to train a new maintenance employee, its in a language I have no flipping clue about. I could squeak my way by in Spanish but the employee in question is from the Czech Republic. I must give him credit, he is very eager to learn but he usually does not understand what he is being told. Aside from continually showing him, and re-showing him, and re-showing him, and re-showing him, etc, is there anything else anyone has tried with any degree of success? I am certainly not at my wits end as he does show potential but speeding up the learning curve sure would be awesome. Thanks!
__________________
Sales are vanity, Profit is sanity, and Cash is King.
Reply With Quote
  #2 (permalink)  
Old 04-16-2008, 08:01 AM
LandArts's Avatar
Gold Oak Member
 
Join Date: Jul 2005
USDA Zone 7
Posts: 268
LandArts is on a distinguished road
I've found most employees with a language barrier pay intense attention and once they've got it, they've got it...makes me wonder if your guy is really all that bright?
Reply With Quote
  #3 (permalink)  
Old 04-16-2008, 10:24 AM
Gold Oak Member
 
Join Date: Jan 2007
Location: Rockport, TX
USDA Zone 9
Posts: 107
Cochran is on a distinguished road
Jak se mas, Mac. How did you communicate to Spanish speakers before you could comprehend the language? You may think about taking that same approach. Try to find a Czech/English dictionary to help you out. I wonder if there is a Czech/English translation site on the internet like you can find with Spanish/English translation...you could type in what you want to say and it would translate it and you could print it out to help the employee understand.

What I do--and it takes more training time than most of us actually have, especially this time of year--is work one-on-one with the individual and not just show them how to do it, but use simple English and then ask for the translation in their native language. I also ask them to repeat the English that I used while I repeat the language they used. This how I actually became (almost) fluent in Spanish. This is really time-consuming but I have tremendous success with this method.

Czech is probably hard to find someone who understands the language. We speak alot of Czech in my area, but it's the slang Bohemian style Czech.

Of course, LandArts could have a point, if you've shown him and he doesn't get it maybe he's not too bright or he's not very interested. Or he could just be confused since he doesn't understand what you're saying and he may need to start with simpler tasks...
__________________
Texas Certified Landscape Professional

Reply With Quote
  #4 (permalink)  
Old 04-16-2008, 05:31 PM
Fine Edge's Avatar
Gold Oak Member
 
Join Date: Nov 2005
Location: Monroe, NC
USDA Zone 10
Posts: 612
Fine Edge is an unknown quantity at this point
try free-translation.com.
Works for my Spanish, I think they have other languages too!
Reply With Quote
  #5 (permalink)  
Old 04-16-2008, 11:54 PM
Mac Mac is online now
Gold Oak Member
 
Join Date: Jan 2004
Location: Middle of Ohio
USDA Zone 5
Posts: 381
Mac is an unknown quantity at this point
Landarts, I have found myself wondering the same thing also. We shall see how this turns out. After re-reading your post, I think part of the issue is that I am having to retrain this guy. He came from the company I purchased this winter and he thinks he knows the process; only problem is that he came from a company with no standards to my company with extremely high standards. When you say they pay intense attention, I agree with you- but this one isnt, probably because of what I just said. Hmmm.

Cochran, I appreciate the specifics that worked for you. I am going to have to give them a try. I sure would not mind learning Czech if it helps me communicate with him.

FE, appreciate that link - I thought about it already but I have not had the time to get there in the evenings.
__________________
Sales are vanity, Profit is sanity, and Cash is King.
Reply With Quote
  #6 (permalink)  
Old 06-18-2008, 11:11 PM
Mac Mac is online now
Gold Oak Member
 
Join Date: Jan 2004
Location: Middle of Ohio
USDA Zone 5
Posts: 381
Mac is an unknown quantity at this point
Quote:
Originally Posted by LandArts View Post
I've found most employees with a language barrier pay intense attention and once they've got it, they've got it...makes me wonder if your guy is really all that bright?
Im pleased to report back that this individual, for the most part, finally "has it". He is not on it 100% of the time but 90ish% is workable for now.

I tried saying something in English and asking for his Czech translation back and from what I understood his response to say, he only has less than a high school education so he doesnt even know much Czech. Part of me feels bad for him, until he screws up something ive told him dozens of times - then i just get ticked as all get out. Anyways, the above comments were definitely helpful and I wanted you all to know I appreciate them.
__________________
Sales are vanity, Profit is sanity, and Cash is King.
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Training jwholden Management and Personnel Forum 5 07-22-2006 10:46 AM
Employee Training jwholden Management and Personnel Forum 5 05-08-2005 03:33 AM
Paying employee for training? prapoza Management and Personnel Forum 3 09-30-2004 10:46 PM

All times are GMT -4. The time now is 10:48 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.1.0
Copyright ©2003-2007 Ground Trades Xchange, LLC