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Scary, but as a smaller company that infomation is stored in my head.
I would like to track it, but the time needed just doesn't seem possibe.
As for what others do, I know daily job sheets are the start.
The problem is getting crew members to fill the sheets in. I don't care how fancy the system you have is or how perfect it may be. Unless it is getting filled out correctly, its worthless.
Before a system is even implemeted, I think you have to ask two serious questions.
first, do you have a foreman or crew leader who will take on the responsibilty. In the middle of a hot, 100 degree day, are they going to take the time to fill out a sheet, while at the same time, you are calling them to say get the job done by 5? I have heard very few contractors have much luck in getting anyone to fill the sheets out.
Second, is if you don't have the people in the field to do the work, will you be able, on top of all the other crap that happens in a day, to effectively keep track of the info yourself.
I've tried, but it always seems to get lost in the shuffle. Filling the sheets out is one thing, but then finding time at the end of a day or week to sit down and enter all the data into a spreadsheet of program becomes nearly impossible.
I think you almost have to hire someone, or assign your secretary the duty.
I'm ivolved with a larger company that has a good tracking system, but what I notice is they just can't find the time to get the numbers entered. They just end up with piles and piles of information that never gets anywhere.
Before a system is even decided, great thought must be given to who, when, and how it will be implemented.
Besides unopened boxes of design software that thousands of dollars were spent on purchasing, I would say job tracking software would be the next most popular item I see sitting on the shelves in contractors closets.
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