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What is the tree species? Is it otherwise health?
If a maple, for example, you very likely (although an on-site arborist inspection is a great idea) can prune the root. Use a saw or ax; do not say yank it out via backhoe. Then follow-up with deep-root fertilizing to encourage any root growth to go down.
If an oak, for another example, these trees (usually deeper-rooted) tolerate heavy pruning (root or branches) far worse. Then I would do as suggested and have a cya talk with the owner, preferably with an arborist's inspection in tow.
Dot
(retired County Arborist)
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