Thread: Track Loaders
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Old 01-16-2004, 07:32 PM
Bill Schwab Bill Schwab is offline
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BJR:

I have put soem thought in your situation with the ASV today...I was under a truck changing a transfer case, so, hasd time to discionnect from the daily ops, and do a bit of fun stuff..

Herezz the deal.....On another forum some years back, we had braod success when the forum itself pooled together and lobbyed the various manufacturer/dealer distributors to stop makiong excuses for equipment that failed under warrantee and fix it. We had sucdess with a small operator who owneda Scag mower, and a huge operator who had purchased over 300K in equipment in one eyar. Both were given the run around until the manufaturers were bombed with E-mails, letters, and demands to straighten out their issues or face a nation wide ban with reasons for the ban of that equipment. We actually were going to attend various trade shows and talk to prospective buyers about why not to buiy that brand...

Well, it worked...There are some hurdles to climb first. The first is that we have Jeffs permission to proceed should we see a case at hand.

The second, before anyone agreed to help, we need names, dates times, and businesses invovled in you getting the run around....As a son of a mechanic, a person who has had grease in his blood from the age of birth, I find it appauling when any manufacturer jerks a buyers chain, and since the lawn indistry has been so fragmented with the various entities invloved, it is easy for a distributor to blow off a buyer for example...

What this will ential is a careful letter,email writing program from the various other companies who particpate on this forum. If you can provide any othe rnames who have had issues, and documentation of any sort, it would also be of great importance, as strength is in numbers.

By the way, in the case of the fellow with the JD equipment, JD agreed to buy back every piece at a settled upon price. The owner was reasonabkle and figured the time the machines were used. The guy wuith the Scag got an extended warrantee, and complete service repairing the issues.

So, first, are you OK with this Jeff, and are you ok with this BJR?
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Bill Schwab
In the year 1491, if the Naturescape Landscape Company did the site work in Pisa, Italy, they would not be calling it the "leaning" tower.

Encinitas, Ca. 92024

www.naturescapelandscape.com

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