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This is the era of web 2.0, and you're a Gold Oak member, so I know you've read my articles about reputation management. It sounds like this nursery did something that might be worthy of an online review.
But better yet than that, you might go to the very top of the that food chain (the owner/president) and explain your situation, and that you don't want to, but if the situation isn't handled to your satisfaction you'll have to resort to writing a negative review with one or more of the larger review sites.
This may or may not work, because that nursery may not recognize the importance of rep mgt yet. If they do, you'll probably get a call fast.
On the other side of the coin - can you take delivery of the trees but not plant until Tuesday? Can you pre-dig your holes on Monday before the trees arrive? You can just call and ask for the rootball size, and dig the holes a big wider and deeper (something you'd probably do anyway).
If you've put money down on these trees, the nursery should at least expect to be read the riot act.
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