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Why would my customer lie to me?
I did a landscape plan and quote for a customer who told me up from that she was getting other quotes. My quote was more that her budget (wouldn't it be nice if they gave you the budger first?) so I was in the process of redoing it when she called and let me a voice mail saying that she was going with another local landscaper (our main competitor) because they were 1/3 of the price! FIrst of all, we all know that NOBODY can do the SAME JOB for 1/3 of the price, secondly, she hasn't had any work done at all! In fact, I drove by her house (she lives close to the garden center) and she had a new tree on her porch, yet to be planted, that appeared to come from Wal-mart or a similiar place. Why would she lie and say she was having someone else do the work when she knew I was so close by that I could drive by her house any time? (Don't we all drive by to check up on jobs we do't get?) Or, why didn't she just say that everyone was over budget and she was going to wait?
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Alberto
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