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Problem client...what to do?
Hi all, have a client we mowed all last year. ALWAYS paid late, didn't necessarily always pay the full amount, you know, you've been there. Wanted quotes for some other things and was always trying to talk us down, which of course we didn't give in to.
Now they want us to mow them again this year, just received their renewal form in the mail. Was hoping not to.
I would really like to charge them a month ahead of time for mowing, and if we don't mow due to weather, dormant lawn, etc, give them a credit for next month. And if they don't pay we don't mow. However, since we don't do that normally, and they are friends with another client who does pay on time, seems like a bad idea.
I don't want to keep haggling with this guy over money this year. Any suggestions?
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