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One thing we do with fall cleanups is we do 2. We explain to the clients it's easier on their wallets and better for their property. We also tell them that we charge per man hour. We give a relatively rough estimate, but not a solid bid. We always try to estimate a little on the high side allowing for any weather issues. If the leaves are wet due to a wet fall, we tell them it's going to be more b/c the leaves are wet and they're harder to move.
I agree with the posts above though, some people you just can't please. We've learned early on that we are not going to get the jobs from people who are shopping for price. Fine with us, we'd rather do a better job and get better clients who appreciate our work. The people shopping for price wouldn't appreciate your quality hard work anyway. Be done with the bugger and like Voodoochile said, be glad you didn't get the job.
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