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Last year I read The E-Myth for Contractors and tried to follow its advice - basically I tried to distill what I know and can do down into simple steps that anyone can follow. Since I have been a one-person business until recently, this was a hard transition, from doing everything "perfectly" myself to having others do more and more. I'm still working on it!
The 80/20 principle's been a big thing for me, too. I've been getting rid of the clients who take up a lot of time and provide the least return, or raising their rates to a place of profitability in relation to the other work I do.
This year I am getting a professional-looking website and learning a landscape design program. That's the 20 percent of my work that provides the 80 percent of profit.
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