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Old 02-15-2008, 10:25 AM
Cochran Cochran is offline
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Join Date: Jan 2007
Location: Rockport, TX
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What type of plants are they asking you to warranty--trees, shrubs, annuals, perennials? What is the extent of the plant material involved? As Paul wants to know, what is your loss ratio? What of that loss ratio is based on factors out of your control--mother nature, human neglect, etc?

Your price adjustment for the warranty needs to be factored in with the known variables that you are aware of. Our standard warranty is 1 year for trees & shrubs, 90 days for tropicals & perennials, 30 days for sod, and no warranty for annuals. Our price mark-up covers the cost of plant replacement plus a % to cover labor and time.

You need to find out exactly what the 2 year warranty is--what exactly are they expecting you to warranty for two years and to what extent is the warranty to cover? If they are just asking for a 2 year warranty, your contract needs to address the parameters of your warranty.
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