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As far as your question about the most profitable service, I think you will get different answers from everyone. Meaning, what is very profitable for one company may be a dog for others. Commercial or residential, maintenance or construction, what part of the country, what size company, are just a few questions you have to define before I think you will get the answers your looking for. For the second question, here are some of the main issues we deal with when it comes to Work comp/insurance issues:
-Sufficient coverage for our company
-Employee training to prevent on the job injuries
-Cost of the insurance itself
-Support given from your agent
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Matt
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