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If the existing concrete is cracked what is making you think this is a stable base for more concrete work on top of it????
For the amout of trouble you seem to be going through with this already screwed up base, you could of already ripped it out and poured a new one.
Explain to the customer that installing new work on top of the old will only lead to the same problems down the road. The money they spend now will save them money later.
Also, from the sounds of it, the time you are spending trying to work with this mess is going to have to get passed on to client, at least I hope. How much trouble is it going to be to work with this? Are you billing out by the hour? Are you going to warranty this work???
Think about this. You can't believe the mess that is already there......imagine what the next contractor says when they come along and see the bigger mess that you built on top of it.
Sometimes its hard to do the right thing, but it has to be done.
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