[dan deutekom]

Originally posted by ianc
Hi uniscaper

I have delt with Unilock since thier beginning in Georgetown, Ontario and have seen the my share of sales rep's (some great most just okay) - my problem is with the company itself

1) solid colour bundles shipped but from different production days therefore large colour shifts seen only when installed
unilock response = put sealer on it

3) risi stone wall corners at different heights than standard units therefore difficult to make the corners true
unilock response = put pennies under them (ALL ontario landscapers remember that one)

I use Unilock products about 75% of the time with Permacon the rest. Overall I am happy with Unilock but I too have noticed large colour shifts in different bundles. I usually work out of all of the bundles to even things out but if you happen to be short on a job and you need to get more your in trouble.

And I can't figure out why Unilock can't get the risi stone wall corners right. Every time I build a wall with corners my first stop is the bank for a roll of pennies
This has been an ongoing problem for as long as I can remember. These corners are 1/4" thinner than the rest of the block. Try to make up for 1" of mismatch in 2' of wall height!!

It has become a sort of joke in our area because about 8 or 9 years ago the sales rep response is that
"It's the plight of the industry" and we have used that excuse for every F$#up ever since.

Still all being said and done we have had good service from Unilock and I will recommend them to anyone.