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If the client can't afford using good lights, then they probably don't want to pay much for the cheap ones either.
Low voltage lights such as malibu are exactly what the price dictates. Garbage. If you want to install garbage, then you know what usually happens. You deal with garbage.
Install cheap pavers and you get all the problems associated with cheap pavers. If you install the cheap pavers with cheap installation techniques (like no base) you get even more problems.
If the client can't justify the cost of using quality materials, it is most likely they can't justify quality in general.
I install the high end lights because I WANT higher end customers. The two go hand in hand.
Also, if they complain about the cost of the low voltage, have them call a electrician and get a price for high voltage, then see what they say. The malibu lights simply do not perform like other lights. A good low voltage system will work as well as a high voltage system.
There is no real in between. You need to first, educate the customer on what they are paying for, second, tell the customer that there is a BIG difference in what they will get, and third, and most important, build a better customer base that are willing to pay for quality lights if the ones you have will not.
Its a matter of what direction you want to head in. I have found that I had trouble selling high end lights because I had low end customers, or, because I did not make a good enough sales pitch for the products that I use.
I would not do lights at all if I had to install malibu. I know it sounds kind of extreme, but that is the direction I want my company to go in. Its the same thing as installing 1 gal home depot shrubs as opposed to 3 gal nursery shrubs.
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