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For larger installations we may be several months out so we can free up our schedules to do it. Smaller installations we run about 4 to 6 week back log. For enhancement type work I try to run no more than about 2 weeks, people don't want to wait for the little stuff. For maintenance work bringing new customers in, we try to get them into the schedule in less than a week. We might have to address larger maintenance projects in several passes as we work it into the schedule, but we don't want them to wait or they will go elsewhere.
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