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I know I am limiting myself.........and I do it on purpose.....Why?.........Only my inner second identity knows.
Most of our work is done for existing maintenance customers.......I am on the property.......when chatting with customers I am shooting ideas across their bow, hoping something will catch.....
When it does.........have never asked for a design fee........I already have a job......how much of a job? Well, that depends on what has been discussed and or what I have in my head as for ideas and a plan that gets translated on paper.
I have done work outside my core customer list.........and the better jobs have been referrals or people that know of our work, so I pretty much already have a job sold..........Cold calls, never got many of those.......getting more in the last couple years.......All, I was only spinning my wheels.
Then last year I began to screan the calls more........And for those cold calls I told them it there would be a fee for a design and estimate. "Click"........OK that saved me from that loser..........but I had a couple that wanted to know more........1 I actualy negotiated a fair price for the design/estimate that they were looking for.......Included that fee into the job if we got the go ahead........turned out I got the job......
Guess where I learned the importance of screaning the calls better?
Here at GTX
And I began feeling better about what I did and who I am....just in that it has had it's effects on every aspect of my business, and it's been nothing but possitive.
Been screaning calls asking more and more questions of those that call.........pretty much cut out the wild goose chases and those that want to pay for a design.......I am all theirs..........those that fit in well with our maintenance plan.....we're there for them.
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