[sandim]

Hi all,

We're entering our second year in business and I just got a major shaft. Got a client who wanted 2 sides of thier yard (a large yard I might add) landscaped for privacy.
Did the research, did the design, presented the design in our 3D software as well as an estimate. Really busted my hump and worked way too hard, too long. Realize now this was a big mistake...but not sure how to correct it?
Usually we charge $150 for a design and apply it toward the job if the client decides to go forward. It doesn't seem fair to us to have to design a huge job for $150 and have the client bag out. My partners thought is charge by the square foot, kind of like mowing a lawn. If the person is serious, this shouldn't be a problem as whatever the price will be put toward the bill. Any thoughts on this?
Also, figured out we should have done a much more generic design, but again, how do you do this when you really want to impress the client, get the job, and make a name for yourself when you're so hungry for business?

Any advice appreciated.

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Sandi

Connecticut