|
With the work we do, it tends to be more "one and done", not ongoing, weekly visits. But even so, each year I'll call a few of the bids we lost where I thought we really were going to win, just to find out what their decision process was.
I've found that if you present yourself as not trying to change their mind but just trying to learn from this to improve your operations for the next potential client that calls, they tend to be receptive. As receptive as they can be, subject to some of what LawnLad mentions above.
|