Quote:
Originally posted by bricknblock
ok, caught my curiousity, I know I should know this...what's PITA stand for?
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Pain In The A$$!
We charge consultation fees for advice and/or diagnostic services for certain services. However, we still give free estimates. I think there is a big difference between giving a person an estimate versus information. If a client calls and wants a maintenance package or a select service and it is pretty cut and dry, we do not charge for that visit. If a customer wants us to come out and find out why they have water in there basement or why there water feature is leaking, then that is a consultation. We charge hourly for all consulting at $75 for the first hour and $50 per hour after that. We will also submit to the client a detailed report that explains our findings and what course of action should be taken. The time for the report is built in to the hourly fee.