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For maintenance and fert programs, I like a compromise of what you two do.
I like the professionalism of yours on letter head but you have to remember most bids are time sensative in that the first reasonable proposal usually has an advantage. To that end, I will email PDF proposals within 24 hours of a lead contact. The proposal is on company letter head and includes a cover letter. Without having in truck printing capabilities, that is the quickest, most professional method I have come up with.
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Sales are vanity, Profit is sanity, and Cash is King.
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