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Telephone Systems
I am looking at purchasing a phone system for our office that has voicemail, extensions, and hold messaging capabilities. Right now we have multiple voicemail boxes through the phone company and use there general voicemail to pick up when our lines are tied up or when our office s closed. My biggest problem is when somebody wants to leave a message for anyone in the office, they have to leave it with the front desk if that person is not available. We are not able to transfer to a voicemail once the original call has been picked up. I would also like to have music and/or informational content on services for people while on hold.
Any suggestions and/or experiences, good or bad, would be appreciated.
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Matt
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