residential vs. commercial plant guarantee
After reading many of your posts about guaranteeing plants, I have decided to mark up my prices a little more (to cover potential replacement costs) and offer a guarantee to my clients.
Question: I think there should be a different guarantee for residential vs. commercial sites due to the comm.'s being more risky for plant survival due to many things. I'm considering residential guarantee to be 12 mo.s for trees,shrubs,woody plants and 90 days for perennials and grasses. The comm. sites would be 12 months for trees,shrubs and woody plants and 60 days for perennials but ONLY if they have a properly working irrigation system otherwise no guarantee. That's the short version, but you get the idea.
Any thoughts or suggestions??
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