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I feel the same way sometimes. Some days i really wonder what the heck i got myself into starting a business.
I just finshed a small paver/stair job. It was the worse experience with a customer i have had. The customer had massive walls installed around his new pool 2 years ago and now they lean foward. I could tell he was afraid to get screwed again. He was on my butt about everything.
There were some un expected things that came up that weren't visable until i started removing the old stairs. Long story short, my contract presently isn't strong enough to protect myself from the unexpected. I had to eat extra material and extra labor. Worse part of it is the customer didn't appreciate it at all.
Worse part is i underestimated the job to begin with.
I learned alot at this one job and will never let something like this happen to me again. I'm just upset that i didn't have the right stipulations in my contract.
Matt
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