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Many times you have to argue w/ the city as to the mentality as to what their requirements are. The other thing you need to make sure of is that it has enough draw to pull the smoke up the chimney. Last but not least tell the customer that it is NORMAL for some smoke to escape from the front of the firebox, the fireplace is outside and is going to be affected by the wind, breeze, weather etc. as long as the client understands this you will both enjoy the experience alot more.
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