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I ran into a situation saturday where I was discussing a project with a customer that could go ahead in the fall or the spring. They are good customers and we have a long term relationship. I decided to take the high road, I can't deal with worrying about that call saying, "When the hell are you going to install my project?".
I told my clients that I have one large project that I am waiting to get notice on. If the people with the large project decide to hold off until spring I will be out to do their project. I further explained that for planting projects if I don't see the plants I want or the quality I want we will wait until spring to buy the plants. I asked for a 10% deposit on the job, as opposed to the normal 30%.
In reality I would like to get as much of this job done in the fall as possible. I may even decide to bump the larger job back another week or two. It is 100% planting and with the design completed it is a matter of getting the beds prepped and locating the plants.
Life is too short to life on false promises. I am going to take the high road and go with honesty about schedules and expectations of my jobs. It can be pleasantly surprising for clients!
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As a father I was always aware that I was raising my sons to leave home, marry, establish families, and be men who could stand on their own two feet. We must fulfill our own destiny. I really wasn't concerned about what they might 'do' but I wanted them to 'be' good men.
- David Epps
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