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I'm not sure how I'm going to proceed at this meeting. I was thinking that other contracts would prove the point that I'm not the only one charging for labor on plant replacements.
When a new client is claiming you're a con artist because of a $45 replacement charge and you want to make things rosy, how do you proceed? I've already told them I'd wave the charge if it makes them happy. Now they're looking for more plants to be replaced because they don't like them or how they're growing vs. the ones on the other side of the yard. I'll replace them no problem even though they're not dead, but I need to be compensated for my time.
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