[Dale Wiley]

We would be the only ones not giving a plant warranty around.

Is this going to keep you from getting jobs ?? See below suggestions...

I don't want to do maintenance on most of the properties we do installs on.

Understandable.....I would look at developing a relationship with a company who does, and then require that the client accept YOUR plant maintenance program , and have the REPUTABLE maintenance company do twice monthly plants maintenance for the warranty period.

his is also an area where only very high end properties tend to have irrigation because in most years it is not needed (except of course for new plantings).

I don't know where you are at, but I live in one of the wettest areas in the US. We have 2 seasons, rainy and cold, and hot and dry. No landscape can survive and look good with out supplemental watering, unless your tropical like Hawaii....I would think and try to sell that high end properties SHOULD be irrigated.

I never really had a problem before.

But you do now and you will in the future if you don't develop some sort of policy / strategy to deal with this in the future. One or 2 plants may seem minor, but wait until its 5 or so trees, and if you don't have some CLEARLY defined parameters as to what, when ,why and how you will warranty plants, you will take a major hit like I did.

I lost all my net on the job I cited, and a net loss needs to be multiplied x 2 to be fully understood.

get him to sign some sort of release.

Can't stress this enough. If you develop a warranty, make sure they sign and understand it. When the warranty is over, make sure they sign off on it at that time.

PROTECT YOUR NET PROFIT !!