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We have been very succesful not charging for a guarantee but simply telling them...If something doesnt make it we will
replace it at cost, price of item + gas costs, and install free
after recieving payment and at our earliest convienience.
It's worked for us. Otherwise charge 3 times the amount retail price for everyrthing and you wouldn't care, but might not get the job due to the inflated number.
I know what we planted ...where we got it... how it was cared for
before we purchased it...and how we planted it.
After that....It's thiers, I tell them to take care of it.
My Line: How do you like the job?
It looks loveley. Thankyou. I can't believe it's the same back/front
yard!
Great! We're glad you're happy. REMEMBER: We just spent
hours and hard work planting " Living Things" on your property.
Water them and take care of them. They are like outdoor pets
that rely on you.
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