Here's a recent email from a multi-property commercial client we do maintenance for.....
........ first email:
Hey you!
What's up with one of your lawn care guys flooding our community center? The staff said the guy when in and clogged up the toilet when it flushed it flooded all over the place.
.......second email after talking to her
Just to give you more crap - literally....
The maint guy called me to tell me he has NEVER seen a mess that bad - corny s$%# everywhere. He said it looked like the guy ate like 7 ears of corn and our building REEKS!! Literally s#@! ALL over the floor.
So discounted lawn mowing this week? That guy is banned from our toilets!
(her happy face from the email)
........
They happened to have a video camera that showed my guy going into the restroom.....but after he left there were four or five more guys in the restroom to the point that they discovered the "issue".
All I had the crew leader do is ask the guy if he had eaten corn in the recent days.... He said, "no, why?"
....I'm seriously putting an addendum to the handbook that states that we are not to use clients restrooms...
The client was really level headed regarding the entire situation. I could only just imagine what it would be like with someone who isn't so level headed.