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You ask what I would do?
If I had quoted a price prior to the job and not been paid as of yet. More than likely I would have lowered the price.
Had I quoted and been paid prior to the job.......keep the money.
Now mind you............I would have reduced the fee pending on who the customer was and what our relationship is.
There is a reason I have some of the same customers 20+ even 30 years.
On the other hand..........loyalty is becoming harder to find.
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