Quote:
Originally posted by Lawn Lad
I guess this is in keeping with the idea that if you put a maintenance contract in front of a customer each year - they will have to decide if they want to hire you, if they even pull aside the time to make the decision and then send back the contract/agreement. Better to make it automatically renewing from year to year, make the decision for them, and then they will only have to act to cancel the service. Often people are lazy and won't bother cancelling and just have you continue to perform the service without giving it a second thought.
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Doug, unfortunately thanks to Trugreen, Michigan no longer allows automatic contract renewals for chem care.
Otherwise, good points, I agree with you. And definitely charge a higher rate than the regulars.