[Rick Carver]

T C's are short for TERMS and CONDITIONS.
Normally they are a list of terms and conditions that in fact make up the contract.

With using the QAR, a couple of things are realized. First off it is much more professional to include this and also explain WHY it is included to your customer. (example) Mrs Jones, thank you for the opportunity to provide you a quote on your work. This is a sample contract to look over and included is a copy of our QAR. With the QAR my company is guaranteeing our customers that we will not even invoice you till you are completely satisified with us. We even allow an additional 24 hr's or 48 or 72 (company specific) to look over the work we completed and contracted with you to do.

Isn't this really the one and only way to decrease and or ELIMINATE collections?

You simply have to understand the courts.
I have a contract to do this for this amount, and finished it,,, NOW the customer MUST sign (in a specified time frame PER CONTRACT) that the work is good. ONLY NOW IS THE ORIGINAL CONTRACT ENFORCEABLE AND COMPLETE!
This is a very BIG POSITIVE for both the contractor and customer! WHY? Because in reality both parties now have a TOOL to get what they both contracted for without a bunch of crap. This is a great communication tool.

What amount will I go for in court?
Well,,,,, I am very hard headed,,,, and walk and talk that LIFE is all about PRINCIPLES and so,,, no amount is to little!

Understand this however,,,,, with this method used correctly you will virtually eliminate any collections because when any issue comes up, it is now brought up IMMEDIATELY after the job is done! Not 30 or 60 days later when our cash flow is being hurt etc. And when it is brought to my attention I WILL make anything (PER CONTRACT) right! Isn't that really what we want to do?

When you call the customer in this collection scenario, and bring to their attention the contract and QAR, and that you expect full and immediate payment or you will turn this over to your attorney and also not only sue them for the amount owed but also for all Legal fees and court cost's. Just make sure you have those conditions in your contract also.

ALSO,,, a good friend of mine taught me this. In your contract make sure you add a FEE for REINVOICING every 20 or 30 days or however many days you want! Just make it worth your while! Tell the customer above that on top of the cost's already mentioned you will be adding XXX for 3 reinvoicings! Just check with your lawyer because some states may be a little different on how you do this.

In my opinion the whole issue with collections is not about how we can collect better but, is really why are we collecting at all?
HTH
Rick