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I must just be lucky - my guys are always on time. I mean always. Then again, I lay into a guy the first day he is late, and if he's more than 5 minutes late, we probably will have already left the shop to go to the job site. Do that just once and it'll never happen again. Or if it does, you know what to do.
The trick is to catch it early - try to change directions a year in and you'll probably end up either firing them down the road or learning to live with it (the second one shouldn't be an option).
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