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Why Incentives Backfire…And How To Avoid It

Why Incentives Backfire…And How To Avoid It

By Jeffrey Scott Incentives are used to motivate employees AND clients. Yet incentives can backfire. If you look at Wall Street traders and execs, you can see clearly that their motivation got the better of them. But this problem...

Mom? Don’t Even Bother

I got my first one this morning. The first of the phone calls of the year that confirm that kids don’t have any gumption anymore.  That they’d just as soon play Xbox as make some money. Mom called, asking...

(My Business Is) Lucky To Be Alive

The business, that is.  I knew 2007 was rough on a lot of my local competitors and suppliers, but because we seemed to be clicking right along with plenty of work (those of you who know me well know...